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For detailed questions, email is preferred so our team can provide a clear and complete response. Please do not include sensitive medical information in a standard email or voicemail. Required health information should be submitted only through the secure intake process provided during scheduling.
Service Areas
Fort Worth
Burleson
Crowley
Mansfield
Southlake
Waxahachie
Surrounding DFW communities
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Privacy Policy
Last Updated: September 18, 2026
Drip & Heal IV Therapy & Wellness LLC ("Drip & Heal," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or requesting information about our services. This Privacy Policy explains what information we may collect through our website, how we may use and disclose it, and the choices available to you.
1. Scope of This Policy
This Privacy Policy applies to information collected through the Drip & Heal IV Therapy & Wellness website, including its contact forms, inquiry forms, newsletter or promotional forms, and other website functions controlled by Drip & Heal.
Clinical scheduling, medical consultations, prescriptions, payment processing, patient records, and certain healthcare services may be provided through Hydreight or another authorized healthcare, technology, laboratory, payment, or medical-services partner. Information
submitted directly to those organizations is governed by their respective privacy practices and terms.
This website Privacy Policy does not replace any Notice of Privacy Practices that may apply to protected health
information under federal or state healthcare privacy law.
2. Information We May Collect
Depending on how you use the website, we may collect:
- Your name, telephone number, email address, and other contact information;
- Information submitted through contact, consultation, or service-inquiry forms;
- Your general location or requested service area;
- Information about the services in which you express interest;
- Communications and correspondence you send to us;
- Device, browser, IP address, website-usage, and diagnostic information;
- Cookie and similar technology information; and
- Any other information you voluntarily provide.
Please do not submit detailed medical histories, diagnoses, medication lists, payment-card information, Social
Security numbers, or urgent medical concerns through a general website contact form.
3. How We Use Information
We may use collected information to:
- Respond to inquiries and consultation requests;
- Provide information about our services;
- Coordinate non-emergency customer support;
- Direct users to the appropriate scheduling or medical-services platform;
- Operate, maintain, secure, and improve the website;
- Communicate about appointments, services, promotions, or business updates when permitted;
- Prevent fraud, misuse, security incidents, or unlawful activity;
- Comply with legal, regulatory, licensing, and recordkeeping obligations; and
- Protect the rights, safety, and property of our clients, personnel, business, and others.
4. Healthcare and Sensitive Information
Some wellness and healthcare information may qualify as sensitive personal information. We limit our collection and use of such information to reasonably necessary purposes associated with requested services, legal obligations, safety, and authorized business operations. Medical information collected during clinical screening, consultation, or treatment may be subject to additional privacy notices, clinical documentation requirements, or healthcare privacy protections.
Do not use the website, email, social media, or general text messaging to report a medical emergency. Call 911 or seek immediate emergency medical attention.
5. Cookies and Website Analytics
The website may use cookies and similar technologies supplied by Wix or other service providers to enable website functions, remember preferences, measure traffic and performance, improve usability, detect technical or security problems, and support permitted advertising or communication activities. You may adjust cookie settings through the website's cookie banner, when available, or through your browser settings. Disabling cookies may affect certain website functions.
6. How We May Share Information
We may disclose information to:
- Wix and other website-hosting or technical-service providers;
- Hydreight and authorized medical, scheduling, or healthcare partners when you elect to use their services;
- Payment processors;
- Communication, email, text-messaging, analytics, and cybersecurity vendors;
- Laboratories, pharmacies, clinicians, or service providers involved in requested services, when legally permitted;
- Professional advisers, insurers, auditors, regulators, or legal representatives; and
- Government authorities or other parties when disclosure is required or permitted by law.
We may also disclose information to protect health or safety, investigate suspected fraud or unlawful conduct, enforce our agreements, or protect our legal rights. We do not sell personal information for monetary compensation.
7. Third-Party Websites and Services
The website may contain links to Hydreight, social-media platforms, laboratories, payment processors, or other third-party services. Drip & Heal does not control those organizations' privacy, security, or data-handling practices. You should review the privacy policies and terms of any third-party platform before providing information. Accessing a third-party link is at your discretion.
8. Communications and Marketing
If you request information or provide your contact details, we may communicate with you regarding that request. Marketing emails may be discontinued by using the unsubscribe option or contacting us. You may opt out of promotional text messages by replying STOP. Message and data rates may apply. Consent to receive promotional communications is not a condition of purchasing healthcare services.
9. Data Security and Retention
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, email system, or storage method can be guaranteed completely secure.
We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal or contractual requirements, resolve disputes, and protect legitimate business interests.
10. Your Privacy Choices
Subject to applicable law and verification requirements, you may request to:
- Confirm whether we process your personal information;
- Access certain personal information;
- Correct inaccurate information;
- Request deletion of eligible information;
- Obtain a portable copy when applicable;
- Withdraw certain communication permissions; or
- Opt out of qualifying targeted advertising, sale, or profiling activities.
Some information may be retained when required for healthcare documentation, legal compliance, fraud prevention, security, accounting, or the establishment or defense of legal claims. To submit a request, email vivian@dripandhealiv.com with "Privacy Request" in the subject line. We may request information necessary to verify your identity. If a request is denied, you may use the same email address to request an appeal.
11. Children's Privacy
This website is intended for adults and is not designed to collect personal information directly from children under13. Services for an eligible minor may be considered only when permitted by applicable clinical protocols, provider authorization, law, and appropriate parent or legal-guardian consent. A parent or legal guardian should contact us directly rather than allowing a minor to independently submit personal information through the website.
12. Social Media
Information posted publicly on our social-media pages may be visible to others and is governed by the relevant platform's policies. Do not post private medical information on our public social-media pages.
13. Changes to This Policy
We may revise this Privacy Policy to reflect changes in our services, website functions, technology, vendors, or legal obligations. The revised version will be posted with an updated "Last Updated" date.
14. Contact Us
Drip & Heal IV Therapy & Wellness LLC
Email: info@dripandhealiv.com
Telephone: 682-301-0280
Service areas: Fort Worth, Burleson, Crowley, Mansfield, Southlake, Waxahachie, and surrounding DFW communities
Terms & Conditions
Last Updated: September 18, 2026
These Terms & Conditions ("Terms") govern your access to and use of the Drip & Heal IV Therapy & Wellness LLC website. By accessing or using the website, you acknowledge that you have read and agree to these Terms. If you do not agree, please discontinue use of the website.
1. Website Purpose
This website provides general information about Drip & Heal IV Therapy & Wellness LLC, including available and planned wellness services, mobile-service areas, business information, and links to scheduling or third-party platforms.
Website content is provided for general informational purposes and does not constitute individualized medical advice, diagnosis, treatment, prescription, or an emergency medical service
2. Medical Disclaimer
Information presented on this website should not replace consultation with a qualified healthcare professional. Eligibility for any service must be determined through the required medical screening, consultation, clinical protocols, and provider authorization.
Services are not guaranteed to diagnose, cure, prevent, or treat any disease or medical condition. Individual experiences and outcomes vary.
Never disregard professional medical advice or delay seeking treatment because of information displayed on this website. For a medical emergency, call 911 or go to the nearest emergency department.
3. Eligibility for Services
Accessing the website does not guarantee eligibility for treatment. Services may be declined, postponed, discontinued, or referred to a higher level of care based on medical history or clinical assessment, vital signs or physical findings, medication interactions or contraindications, provider judgment, applicable law or clinical protocols, safety concerns, or the availability of appropriate personnel or supplies.
Minor patients may receive only those services permitted by law, provider authorization, applicable protocols, and documented parent or legal-guardian consent.
4. Hydreight and Other Third-Party Services
Certain medical consultations, provider reviews, prescriptions, scheduling functions, patient communications, payments, or clinical services may be administered through Hydreight or another authorized third-party partner. When you leave this website or use a third-party platform, you may be subject to that organization's separate terms, privacy policy, clinical consent forms, payment requirements, cancellation rules, and medical policies.
Drip & Heal is not responsible for the independent content, availability, security, or operation of third-party websites or platforms, except to the extent required by law or an applicable written agreement.
5. Appointments, Cancellations, and Payments
Appointments are subject to confirmation, clinical eligibility, provider availability, staffing, service-area coverage, weather, travel conditions, and product availability.
Pricing, deposits, travel fees, cancellation charges, refund eligibility, and rescheduling requirements will be disclosed through the applicable booking platform or before service, as appropriate. Submitting an appointment request does not guarantee confirmation. Users are responsible for providing accurate information and following applicable cancellation and rescheduling instructions.
6. Mobile Services
For mobile appointments, clients are responsible for providing:
- A safe, sanitary, and appropriate environment;
- Accurate location and access information;
- A setting free from threatening, abusive, illegal, or unsafe activity;
- Reasonable access for the assigned healthcare professional; and
- An adult parent or legal guardian when required for an eligible minor.
Drip & Heal may refuse or discontinue a visit if the environment is unsafe, unsanitary, inaccessible, threatening, or clinically inappropriate.
7. No Emergency or Continuous-Care Relationship
The website, contact form, email, and social-media accounts are not monitored as emergency services. Website use, a general inquiry, or a promotional communication does not independently establish a clinician-patient relationship. A clinical relationship arises only through the appropriate medical-consent, screening, consultation, and service process.
Drip & Heal does not provide continuous monitoring, primary care, emergency care, or hospital-level care through this website.
8. Accurate Information and Acceptable Use
You agree to provide accurate information and not to:
- Impersonate another person;
- Submit fraudulent or misleading information;
- Attempt unauthorized access to the website or connected systems;
- Upload malicious software or harmful code;
- Interfere with website security or availability;
- Use website content for unlawful purposes; or
- Copy, scrape, reproduce, or commercially exploit website content without authorization.
We may restrict access when misuse, fraud, security threats, or unlawful conduct is suspected.
9. Intellectual Property
The website's text, graphics, branding, logos, photographs, layouts, service descriptions, and other original content are owned by or licensed to Drip & Heal IV Therapy & Wellness LLC and are protected by applicable intellectual-property laws.
You may view or print website content for personal, noncommercial use. No ownership rights are transferred to you. Written permission is required for reproduction, modification, distribution, publication, resale, or commercial use of website content or branding.
10. Promotional Information
Promotions, discounts, memberships, or special offers may be subject to additional eligibility requirements, expiration dates, exclusions, availability, and service-specific conditions. Unless expressly stated otherwise, promotions may not be combined, have no cash value, are nontransferable, do not guarantee clinical eligibility, and may be modified or discontinued as permitted by law.
11. Testimonials and Results
Testimonials or descriptions of experiences reflect individual circumstances and do not guarantee that another person will receive the same outcome. Wellness-service results vary depending on individual health status and other factors.
12. Website Availability and Accuracy
We attempt to keep website information accurate and current, but services, protocols, prices, service areas,staffing, availability, and third-party offerings may change. The website may occasionally be unavailable because of maintenance, technical problems, security issues, or circumstances outside our control. We do not guarantee continuous or error-free access.
13. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its general informational content are provided "as is" and "as available," without warranties regarding uninterrupted access, accuracy, completeness, suitability, or fitness for a particular purpose. Nothing in these Terms excludes warranties or protections that cannot legally be excluded.
14. Limitation of Liability
To the fullest extent permitted by law, Drip & Heal IV Therapy & Wellness LLC will not be liable for indirect, incidental, special, consequential, or punitive damages resulting solely from website use, inability to access the website, reliance on general website information, or use of an independently operated third-party website. This provision does not waive responsibilities that cannot lawfully be limited, including applicable professional healthcare obligations.
15. Privacy
Website information is handled as described in our Privacy Policy. Clinical information may also be governed by separate consent documents, privacy notices, and healthcare-record requirements.
16. Governing Law
These Terms are governed by applicable federal law and the laws of the State of Texas, without regard to conflict-of-law principles. Any legal proceeding concerning these Terms or the website shall be brought in a court of competent jurisdiction in Texas, unless applicable law requires otherwise.
17. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
18. Changes to These Terms
We may revise these Terms when our services, website functions, vendors, or legal obligations change. Updated Terms will be posted with a revised "Last Updated" date. Continued website use following publication constitutes acceptance of the revised Terms.
19. Contact Information
Drip & Heal IV Therapy & Wellness LLC
Email: info@dripandhealiv.com
Telephone: 682-301-0280
Service areas: Fort Worth, Burleson, Crowley, Mansfield, Southlake, Waxahachie, and surrounding DFW communities